The shipping and handling fee for our products are the following:
READY TO SHIP ITEMS: Kente Cloth Stoles & Cap Toppers
These items will ship same or next day after purchase.
$5 for Standard Shipping (3-5 Days based on zip code)
$30 for Expedited Shipping (1-3 Days based on zip code)
ONLINE STORE ITEMS: Predesigned GRAD Stoles, Predesigned GRAD Cap Toppers, & Predesigned GRAD Apparel
$5 for Standard Shipping (10-14 Business Days)
CUSTOMIZED ITEMS: Customized GRAD Stoles, Customized GRAD Cap Toppers, & Customized GRAD Apparel
For all customized items, a timeline will be assigned to you based on our existing workload.
$5 for Standard Shipping.
Any requests to push before your assigned tentative date, you will incur an additional charge. For rush orders, prices vary.
We do not guarantee any expectation dates. We advise for you not to book any photo/video shoots until you receive your item. We are not responsible for any rescheduling due to our provided policy.
Please understand that USPS & UPS has experienced delays with processing and delivering packages due to COVID-19. Once your package has been given to them, we are not able to expedite their turnaround time. Please contact the carrier with your tracking number to file a claim if their are any delays with your shipment. Timeless Masterpiece is not responsible for any delays due to USPS or UPS.