The shipping and handling fee for our products are the following:
PREDESIGNED ITEMS, KENTE CLOTH STOLES & GRAD APPAREL
$5 for Standard Shipping (10-14 Business Days)
$30 for Expedited Shipping (4-7 Business Days)
Business days are Monday-Friday.
For all customized items, a timeline will be assigned to you based on our existing workload.
$5 for Standard Shipping.
$30 for Expedited Shipping.
For rush orders, prices vary.
Please note Group Packages shipping and handling fee will be calculated based on weight. Once your item is shipped, you will be provided a tracking number to track your product.
We do not guarantee any expectation dates. We advise for you not to book any photo/video shoots until you receive your item. We are not responsible for any rescheduling due to our provided policy.
Please understand that USPS & UPS has experienced delays with processing and delivering packages due to COVID-19. Once your package has been given to them, we are not able to expedite their turnaround time. Please contact the carrier with your tracking number to file a claim if their are any delays with your shipment. Timeless Masterpiece is not responsible for any delays due to USPS or UPS.